Terms of Use & Privacy Policy

Privacy Policy for Acrovatis

At acrovatis.com, accessible from https://acrovatis.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by acrovatis.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in acrovatis.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

acrovatis.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, acrovatis.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of acrovatis.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on acrovatis.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that acrovatis.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

acrovatis.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

  • The company

Www.acrovatis.com is the online store for the exhibition and distribution of products through the internet, based in Rethymno, Crete. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of the company Elenis Pieridou based in Rethymno Crete at 74 Salaminos st.

Make sure you agree to the following terms and conditions as your further use and browsing of the above page www.acrovatis.com implies your explicit and unconditional consent and consent to them.

 

  • Terms

Www.acrovatis.com reserves the right to unilaterally modify or renew these terms and conditions of transactions, made through its online store, according to its needs and trading habits.

Www.acrovatis.com undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.

The website of the acrovatis-jewelery store aims to inform consumers about its products, giving them the opportunity to place their order electronically.

The store takes all appropriate measures so that the data and information contained on its website are complete, accurate and reliable. The store does not guarantee the correctness, completeness, accuracy and reliability of the above information and is not liable to users for any damage due to their incorrect and inaccurate character.

 

  • Limitation of Liability

Www.acrovatis.com can not guarantee the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

Www.acrovatis.com is only responsible for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.

The online store www.acrovatis.com is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website . Www.acrovatis.com also has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

 

  • Intellectual property rights

The website www.acrovatis.com is the official website of the company PIERIDOU ELENI. All content of the website, which is posted, including images, graphics, photos, drawings, texts, services and products are the intellectual property of the company and are protected under the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the real provider of the Content of the websites is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or for commercial or other purposes is permitted only with the prior written permission of our company, or any other legal owner of the above copyrights.

The names, images, logos and insignia that represent www.acrovatis.com and / or third parties contracted with them as well as their products or services, are exclusive marks and insignia of the company PIERIDOU ELENI and / or www. acrovatis.com or the above third parties and are protected by Greek, EU and international trademark laws and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the website www.acrovatis.com should in no way be construed as a transfer or assignment of their license or right of use.

 

  • User Obligations

The users of the website www.acrovatis.com accept that they will not use them and the online store of our company for sending, publishing, sending by e-mail or transmitting in other ways any Content that is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, obscene, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not allowed to be transmitted in accordance with the law or contractual or managerial relationships (such as inside information, property and confidential information obtained or disclosed as part of employment relationships or covered by confidentiality agreements), violates any patent , a trademark, trade secret, copyright or other proprietary property, contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or block the operation of any computer software or hardware , intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store personal data of users.

 

  • Products’ market

Www.acrovatis.com makes every effort to provide high quality services. However, cases of errors in prices and by-products can not be ruled out and it can not be guaranteed that there will be no downtime of the website or “human” errors when updating / indicating the price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact 0030 2831050817 or via the e-mail form of the website .

When registering your order you will receive an automated e-mail stating the details of your order.

In case there is a pending issue in your order then a corresponding e-mail will be sent to you. Alternatively we will contact you on the phones you have given us when registering or registering the order on our site.

 

  • Returns policy

Right of return / replacement. In case of a real defect or lack of agreed quality, the buyer is entitled alternatively without charge of a) repair of the product or b) replacement or c) reduction of the price proportional to the defect or d) withdrawal from the sale.

 

The consumer has the right to demand without charge the correction or replacement of the product if: The order is executed incorrectly, ie the item is delivered other than that of the order or the wrong quantity or defective product or damaged packaging.

 

The consumer should contact the store within 48 hours of receiving the product at 28310 50817 or mail: info@acrovatis.com, in order to identify the problem and approve its return.

 

If it is a product that does not correspond to the order, it has not been used and is in its packaging in the condition in which it was received.

 

In any case, the product must be returned with all the original accompanying documents (purchase receipt, warranty, instructions for use) and in its original packaging.

 

Returns are made with the postal company that will indicate the store to customers.

 

  • Secure Transactions

All card payments are processed through Alpha Bank’s “Alpha Bank e-Commerce” electronic payment platform and use TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

 

  • Payment methods

1) Paypal

2) Bank Transfer

3) Credit / Debit / Prepaid card: Payment of the order by credit, debit or prepaid card. (Visa, Mastercard, Maestro, American Express, Diners)

Minimum PURCHASE LIMIT: euro 60

 

  • Shipping methods

Shipments are made with ACS Courier.

 

  • Shipping cost

Inside Greece 4.50 euros

Cyprus 8.00 euros

Within Europe from 13 to 20 euros

For purchases over € 70 within Greece, shipping is FREE.

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